Contact information

1. How to Contact Us

If you have questions regarding your order, our products, policies, or this website, you may contact us at:

Email: support@gyshift.com
Business Inquiries: operations@gyshift.com

We aim to respond within 24–48 business hours, Monday through Friday.

2. Required Information for Support Requests

To assist you efficiently, please include:

  • Full Name

  • Order Number (if applicable)

  • Clear description of your inquiry

  • Photos (if reporting damage or defect)

Failure to provide sufficient information may delay response times.

3. Business Address

Graveyard Shift Co.

Added at a later date

4. Communication Expectations

By contacting GYS, you agree to:

  • Communicate respectfully

  • Provide accurate information

  • Not use abusive, threatening, or fraudulent behavior

We reserve the right to refuse service to individuals who violate these expectations.

5. Response Times

While we strive to respond promptly, response times may increase during:

  • Limited drops

  • Pre-order periods

  • Holidays

  • High-volume launches

We appreciate your patience as an independent brand.

6. Policy Updates

GYS reserves the right to update this Contact Information Policy at any time without prior notice.